[Notice] Facebook Login Support Termination
Hello, Bom Calendar users!
Recently, the Facebook login feature has been causing issues across various services, including Bom Calendar. Despite our best efforts to resolve these issues, they have continued to persist. Therefore, we have decided to discontinue support for Facebook login to allocate our resources towards creating better services.
🔴 As we plan to terminate Facebook login support in the near future, Facebook account users must review the following information.
✅ For users who are currently logged in, please follow these steps:
1. Go to 'My Menu > Settings > Personal/Security/Backup > Back up data' to back up your data.
2. After completing the backup, proceed to 'My Menu > Settings > Account Settings > Withdrawal' to delete your Facebook account.
(If you are unable to delete your account, please request account deletion through 'My Menu > Settings > Customer services/Help > Bug report,' and we will assist you in deleting your Facebook account.)
3. Sign up with another SNS account or email, excluding Facebook.
4. Refer to 'My Menu > Settings > Customer services/Help > How to back up and restore' and select the backup file from step 1 to restore your data.
5. If the restoration fails, do not reinstall the app. Instead, please send your usage records through 'My Menu > Settings > Customer services/Help > Bug report,' and we will resolve the issue promptly.
✅ If you encounter login issues, we need to verify your identity to provide the backup file:
1. Users with a Facebook email: Send an email to help@bomcomes.com with your registered Facebook email account, and we will provide the backup file.
2. Users without a Facebook email: Send your usage records through 'My Menu > Settings > Customer services/Help > Bug report.' We will identify your account and provide the backup file.
3. Account deletion request: When you send your email, please include a request to delete your Facebook login account, and we will assist you in deleting your Facebook account. (You can re-register with the same email after deletion.)
4. Refer to 'My Menu > Settings > Customer services/Help > How to back up and restore' and select the provided backup file to restore your data.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
We will continue to strive to enhance our features to be more helpful in your daily lives.
Thank you.